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  Call Us Today

 08 8268 3333

Services

WE HAVE SPECIALISED ENGINEERS, TRAINED TO DO SPECIALISED WORK

 

Onsite Service

Most businesses whether small, medium or large need dependable and reliable technical support. Our knowledgeable
staff are always on call to provide affordable professional service. Some examples of onsite services available are:

 

  • Software / Hardware Installation
  • Memory Upgrades
  • Printer / Scanners / Cameras Installation & Configuration
  • Operating System Installation / Upgrades
  • Automated Back Up Systems
  • Audits (security, performance, compliance)

Network Design, Service and Monitoring:

 

Whether wired or wireless, Windows or Linux, a small desktop network or a full complement of desktops, laptops and servers,
TP Solutions has the knowledge and capability to find the “best fit” solution for your office.

 

We utilize the latest technology and standards; TP Solutions provides a reliable and secure network for your office that is manageable,
but also easily expandable for future business growth. Old and existing networks are also easily maintained by our experienced technicians.
We can quickly and reliably map out your existing architecture and diagnose problems, flag potential issues and recommend future service.

Whether setting up a new office or rearranging an existing office, TP Solutions offers competitive pricing
for all of your Voice, Data and Wireless setup requirements.

 

We stand behind the products and installations and ensure that you are satisfied with our installation before our technicians leave.

 

Our technicians will ensure that the new equipment is operational and working correctly and a thorough testing procedure
will be implemented to verify that the equipment meets our high specifications.

Remote Support Desk

Remote Help Desk provides a secure way for you to get the help you need for your computer
without having a representative visit your office or home, including:

 

  • Quick and cost-effective solutions for virus/spyware issues
  • Security Patch Updates
  • Antivirus Cross Checks
  • Hardware Failure and Security Monitoring
  • Inventory and License Management
  • Remote Session Security Encryption for your security

TP Solutions works in conjunction with many unique businesses in various industries.

 

TP Solutions provides a simplified technological experience which produces expert visual solutions.
We have a highly educated and experienced team, who can help your business recreate its identity by
re-branding and redesigning your existing website or creating a new one.

Health Sector IT

Our proven track record in the field of the medical IT industry lies in the extensive, hands-on experience of our technical engineers.

 

TP Solutions understands the standards and compliance efforts related to this strictly regulated market.
It is this insider ‘perspective’ that we believe is one of the keys to our success.

 

We support the following Medical Practice Systems:

 

  • HCN Medical Director
  • HCN Pracsoft
  • Zedmed
  • Rx Medical
  • Best Practice
  • Pulse
  • Genie

 

Currently we provide services to more than 200 pharmacies across metropolitan of South Australia and over 50 pharmacies
located interstate. With heavy involvement in this highly regulated field since day one. Our specialised experts have accumulated massive
IT experience in the pharmaceutical environment.

 

We understand the special conditions in this market and provide services fitting in our client’s requirement.

 

Our support of the following dispensary systems includes:

 

  • MINFOS (Symbion)
  • WINIFRED (Fred Health)
  • Lockie – Lots (Corum)
  • Amfac
  • Posworks

Losing vital data is a very stressful experience that can lead to unnecessary worry, lost time, and lost revenue.
The most effective data recovery is the one you never have to perform, and for that reason TP Solutions strongly recommends investing
in a backup solution.

 

If, however, you do find yourself in the position of having overwritten or deleted data, rest assured that in most cases it can still be
restored. The first and most important step is to turn the computer off and leave it off.
Next, please call TP Solutions professionals to perform a data recovery for you.

As a small or medium-sized business owner, you know the importance of saving your critical files such as e-mails, accounting
information, payroll documents and employee documents etc.

 

We have taken Backup Solutions and Servers to a whole new level. Our latest product for secure business backup solutions has been designed,
built and thoroughly tested in the field with amazing results.

 

For small and medium-sized businesses our redesigned back up service is the most cost-effective backup solution that
houses server capabilities and includes:

 

  • Fully automated and user friendly
  • Offsite backup for additional protection
  • Automatically updated with email notifications on backup status
  • Unlimited desktop connections
  • Full file sharing capabilities centralizing data
  • Remote access through VPN (Virtual Private Network)
  • Built in UPS (Uninterrupted Power Supply) to protect against power outages

Hosting and the Cloud

We can provide the following hosting and Cloud Services:

 

  • Google Mail and Cloud Services
  • Hosted Exchange email with all-device visible Calendar, Contact and Inboxes, sharing, etc..
  • Terminal Services or VDI (Virtual Desktop) – including Thin Clients
  • VPN tunnels for Multi-Site deployments
  • Cloud Backup – Allways ready, worry free – locally hosted in Australia
  • Remote Access
  • Whole system hosting (Server hosting)
  • IAAS – Infrastructure as a Service – Full Cloud hosting of your servers and computers

 

TP Solutions is a business-grade Hosting Provider. Our managed co-location service provides you with secure lockable cabinet space
in the highly certified intellicentre facility, maintaining constant power supply, air-conditioning, fire suppression, and
humidity control in our IT environment.

 

You don’t have to be a slave to the physical hardware, the network, the data center, the pager and 2 a.m. emergencies any longer.

 

You are able to take advantage of a large number of leveraged managed services to further reduce IT costs and management overheads,
whilst also improving performance and availability.

More businesses than ever are migrating to a single network carrying voice and data. This process is called convergence,
and it’s revolutionizing the world of telecommunications by slashing costs and empowering users.


The technology driving this convergence is Voice over IP. TP Solutions provides an in-depth understanding along with years
of practical experience installing, designing and supporting IP phone and voicemail systems that will fit your telephony needs.

Having a secure and highly available e-mail and collaboration environment is considered mission-critical by most organisations.
Yet the task of creating and maintaining one is daunting.

 

TP Solutions now offers Hosted Exchange: A professional email solution for small businesses, without needing your own email server.

 

Each Hosted Exchange account includes:

 

  • Managed Anti-virus and Anti-spam
  • Hosted Exchange
  • Hosted Office and other applications
  • Hosted PABX AND Voice-over-IP
  • Email and backup email hosting
  • Off-site backups and Storage

 

Please contact TP Solutions for more information.

Contract Service

We can tailor the support agreement to your requirements, please contact us for more details.

 

We have been in the industry for decades and there’s a lot of satisfied customers who keep coming back for our prompt and thorough service.

 

Be it Real Estate, Medical, Accounting, Pharmacy, Legal, virtually any occupation where a computer is involved, you can bet we have been involved in support and procurement.

 

 

TP SOLUTIONS is able to supply all Point Of Sale (P.O.S.) equipment requirements. We can supply and install:

 

  • Boxes of receipt paper
  • Ribbons, inks, toner cartridge, spare parts
  • Barcode scanners
  • Cash drawers
  • Touch screens
  • Fax machines
  • EFTPOS

 

If any of the above business equipment fails and needs repairing or servicing, a specialist from our team can be there to help you.
We have a tailored maintenance package for every business.

TP SOLUTIONS has established configuration, sales and support partnerships with leading hardware and software vendors, which
enables us to provide the optimal hardware solutions for your corporate requirements.


 

We ensure that we always supply the right hardware and software for the job because we understand your IT environment and we provide
ongoing support for whatever we sell.


 

When you buy IT equipment from TP Solutions, you will not need to worry about whether it is going to be compatible with your systems, or whether
it will cause ongoing problems. We will take care of all that for you.